Taylor, Shirley. Communication for business : a practical approach / Shirley Taylor. - 4th ed. - Harlow, England ; New York : Pearson Longman, 2005. - xix, 429 p. : ill. (some col.) ; 25 cm. Includes index. ISBN: 9788131727652 Subjects--Topical Terms: Business communication. Dewey Class. No.: 651.7 / TAY