Johns, T. <br/><br/>
Perfect coustomer care 

 - 1st ed. 
 - New Delhi:  Random house,  1994. 
 - 198 p.:  18 cm 
<br/><br/><label>ISBN: </label>9780099406211 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer care
<br/><br/><label>Dewey Class. No.: </label>380  / JOH