01684cam a22003014a 4500 8229 8229 OSt 20210619144517.0 040211s2004 mau b 001 0 eng 9781591394372 AEF eng 22nd ed. 658.4/056 HAV Harvard business review press 1811 Harvard business essentials : crisis management. Crisis management Boston, Mass. : Harvard Business School Press, c2004. xix, 155 p. ; 24 cm. The Harvard business essentials series 1812 Includes bibliographical references (p. 127-150) and index. Taking stock of potential perils : what could go wrong? -- Avoiding the avoidable : an ounce of prevention -- Contingency planning : preparing today for tomorrow's problems -- Crisis recognition : where there's smoke there's fire -- Containment : preventing a bad situation from becoming worse -- Crisis resolution : the road to recovery -- Mastering the media : make it your story -- Learning from your experience : gather lessons where you find them. Crisis management. 1813 Harvard Business School. 1814 ddc BK 0 0 ddc 0 0 AEF AEF C39S195 2021-06-19 Gratice 495.00 658.4/056 HAV 6050 2021-06-19 495.00 2021-06-19 BK