@book{8502,
	author = {Blanchard, Kenneth H. and Carlos, John P.},
	title = {Empowerment takes more than a minute /},
	publisher = {Berrett-Koehler,},
	year = {c2001.},
	address = {San Francisco :},
	edition = {2nd ed.},
	url = {http://www.loc.gov/catdir/enhancements/fy0715/2001035873-d.html}
}