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1. BOOKS
Service Marketing - Concepts , Application Cases by Gupta, S. L. Publication: New Delhi: Galgotiya publishing Company, 2008 . 615 p.: Date: 2008 Availability: Items available: AEF's Arihant college of Arts, Commerce and Science, Camp, Pune-01 C37S181 [658.8 RAM] (4),

2.
Perfect coustomer care by Johns, T. Publication: New Delhi: Random house, 1994 . 198 p.: 18 cm Date: 1994 Availability: Items available: AEF's Arihant college of Arts, Commerce and Science, Camp, Pune-01 [380 JOH] (1),

3.
Fish! : a remarkable way to boost morale and improve results / by Lundin, Stephen C., Publication: New York : Hyperion, 2000 . 112 p. ; 22 cm. Date: 2000 Availability: Items available: AEF's Arihant college of Arts, Commerce and Science, Camp, Pune-01 Cupboard 33 Shelf 162 [658.3/14 LUN] (1),

AEF's, Arihant College of Arts, Commerce and Science, Camp, Pune-01 . All Rights Reserved.
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